AVIS Greece: FULL TIME Customer Excellence Representative

Your next career move starts here: Customer Excellence Representative! An immediate start is available for this Remote-based position. Key to this role is your expertise in Excellent communication and people skills. This role is in the exciting Consumer Discretionary sector. The compensation for this role is Competitive salary.

We are looking for a team and goals oriented, customer excellence driven individual to join our Customer Excellence Team.

• Ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction
• Meet personal/customer excellence team resolutions targets
• Proactively escalating queries and concerns, when necessary and following up to ensure resolution
• Working with a team of CERs and other departments to find appropriate solutions to customers’ concerns
• Excellent communication and people skills displaying a professional customer service attitude

• Bachelor’s degree. A master’s degree will be considered as an asset
• Prior experience in customer service will be considered as a plus
• Excellent knowledge of the English language
• Excellent command of MS-Office applications
• Excellent written and verbal communication skills in Greek & English
• Enthusiasm, energy, and a positive attitude
• A strong desire to achieve departmental KPIs and goals
• Excellent communication skills, especially writte
• Team Mindset
• Familiarity with CRM systems and practices

• Competitive salary package and bonus scheme
• Hybrid work model
• Health and life insurance
• Pension Plan program
• A buddy will support you with your onboarding
• Monthly Miles for coffee and snacks
• Opportunity to work in a fast-growing industry with talented people
• Training opportunities and a continuous feedback performance management system

Unlock your full potential! Apply now to join Avis Greece as our Customer Excellence Representative.

 

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