Careermilard: FULL TIME Customer Service Representative Position

Join our dynamic team at careermilard as a Customer Service Representative! An immediate start is available for this Remote-based position. This position requires a strong skillset in relevant areas. You can expect a salary of Competitive salary for this role.

? *Job Overview** We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our customers, both over the phone and via email. As a key member of our customer service team, you will play a vital role in ensuring customer satisfaction and... loyalty. **Responsibilities** - Provide prompt and professional customer service via phone, email, and in-person interactions. - Respond to customer inquiries and resolve any issues in a timely and courteous manner. - Utilize data entry skills to accurately record customer information and maintain customer records. - Identify opportunities to upsell and cross-sell products and services to customers. - Analyze customer feedback and concerns to improve customer service and product offerings. - Conduct outbound calling to follow up with customers and gather feedback. - Communicate effectively and clearly with customers in English and Spanish. - Develop a strong understanding of our products and services to provide informed support to customers. - Work collaboratively with other departments to resolve customer issues and improve overall customer experience. **Qualifications** - Proficiency in English and Spanish (multilingual skills are a plus). - Experience in customer service, sales, or a related field. - Strong communication and interpersonal skills. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Excellent analytical and problem-solving skills. - Ability to analyze customer feedback and concerns to improve customer service and product offerings. - Experience with data entry and customer service software. - Strong upselling and sales skills. - A positive and customer-centric attitude. If you are passionate about providing exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply for this position. Job Types: Full-time, Part-time, Contract Pay: $16.60 - $18.36 per hour Expected hours: 40 per week Benefits: ? Flexible schedule Experience level: ? No experience needed Shift: ? 10 hour shift ? 12 hour shift ? 4 hour shift ? 8 hour shift ? Day shift ? Evening shift ? Morning shift ? Night shift Weekly day range: ? Every weekend ? Monday to Friday ? Rotating weekends ? Weekends as needed ? Weekends only Work setting: ? Call center ? Remote People with a criminal record are encouraged to apply Work Location: Remote Apply!