Careermilard: FULL TIME Virtual Patient Manager Position
Posted 2025-06-13
Remote, USA
Full Time
Immediate Start
Explore a new role with careermilard as a Virtual Patient Manager! We're looking for someone to start immediately in this Remote role. This position requires a strong skillset in relevant areas. This position comes with a salary of Competitive salary.
About the position The Virtual Patient Manager at CVS Health is responsible for overseeing the day-to-day operations of post-acute care performance networks. This role focuses on managing relationships with skilled nursing facilities (SNFs) and home health agencies, ensuring effective patient transitions and stability post-discharge, and leading initiatives to improve care performance and efficiency. Responsibilities ? Manage and develop relationships with SNF and Home Health Agencies , ? Communicate and collaborate with internal client team , ? Engage with Skilled Nursing Facility Interdisciplinary Teams to achieve appropriate length of stay for ACO and Value Based Care patients and ensure patient stability post-discharge , ? Coordinate and lead monthly meetings with leadership at each performance network facility/agency to report outcomes and recommend process improvements , ? Identify high priority care redesign interventions to improve performance and efficiency of facilities within local network , ? Work within CVS' patient tracking software platform daily , ? Collaborate with Clinical Strategists and Site of Care Manager to communicate PAC interventions to partners , ? Confirm start of care date for HHA including any documentation of any delays in start of care or if readmitted , ? Review and initiate SNF escalations for patients with SDOH or Clinical barriers to DC , ? Review readmission reasons and initiate process improvements with SNF/HHA Requirements ? 6+ years experience in healthcare and/or business , ? Strong critical thinking needed to analyze medical data and reports , ? Patient assessment and evaluation experience, ability to exercise independent judgment , ? Understanding of Care Transition Models (Naylor, Coleman, Boost, etc..) is a plus , ? Case management and discharge planning experience are preferred but not mandatory , ? Bachelor's degree required Nice-to-haves Benefits ? Full range of medical, dental, and vision benefits , ? 401(k) retirement savings plan , ? Employee Stock Purchase Plan , ? Fully-paid term life insurance plan , ? Short-term and long-term disability benefits , ? Well-being programs , ? Education assistance , ? Free development courses , ? CVS store discount , ? Discount programs with participating partners , ? Paid Time Off (PTO) or vacation pay , ? Paid holidays throughout the calendar year Apply!